Collect testimonials

Collect testimonials without asking.

Testihub watches your payments and asks each customer for a testimonial after their third payment, by itself. You only approve.
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By the Testihub team · Updated

  • Works with Stripe, Razorpay, Lemon Squeezy, Paddle and Dodo Payments
  • One polite email and at most one reminder
  • Customers confirm their exact words before you see them
  • Unhappy customers write to you privately, never to your site

Short answer

How do you collect testimonials automatically?

Connect your payment provider and let software ask at the right moment. Testihub watches successful payments in Stripe, Razorpay, Lemon Squeezy, Paddle or Dodo Payments and, after a customer’s third payment, sends one short email asking for a few words. The customer writes and confirms the text, you approve it, and it appears on your site. No AI writes or edits a word.

Why ask after the third payment?

A first payment is a guess. A third payment means the customer chose to stay, twice. That’s when people are happiest to say why, and their words are the most believable. You can change it to any payment from the 1st to the 12th.

How do I collect testimonials from customers who don't pay online?

  • Upload a CSV of customers, or send a request to one email by hand.
  • Share your public testimonial link or print its QR code on receipts and packaging.
  • Call the Testihub API from your own app.
  • Import reviews you already have from Google, G2, Trustpilot and others.

How do I get more customers to reply?

Keep it short, ask at the right time, and say thank you. On Pro you can show a thank-you reward, such as a coupon, to everyone who replies. Writing the email yourself? Read our testimonial request email templates.

Questions people ask

Do you write testimonials with AI?

No, never. Every testimonial is written by a real customer, who confirms the exact text before you can publish it.

Can customers record a video testimonial?

Yes. They can record up to 90 seconds in their browser or upload a short video file.

Will my customers get spammed?

No. One email and at most one reminder, never twice in 90 days, with a one-click unsubscribe.

Let your customers sell for you.

Testihub asks after the 3rd payment, so the words come from people who stayed.

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